DockDash
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How DockDash makes money

DockDash earns money from a service fee that boat owners pay on jobs paid through the app. Providers don’t pay a subscription or a cut of their price, and everything in our guides and tools is free.

By the DockDash teamLast reviewed How we research

What owners pay

  • The provider’s quoted price, for the line items the owner accepts.
  • A 6% service fee on top of that price: 3.01% for the DockDash platform and 2.99% for payment processing. It is shown before the owner accepts, and the rate is locked for that job.
  • Tips are optional and separate.

For example, on a $200.00 quote the service fee is $12.00 and the owner pays $212.00.

What providers pay

  • No subscription and no listing fee. The service fee is paid by the owner, so the provider receives their full quoted price.
  • Card processing costs come out of DockDash’s fee, not the provider’s price.
  • Tips go to the provider. DockDash takes no fee on them.
  • Payouts go to the provider’s own Stripe account, which they connect during setup.

When money moves

  1. When an owner accepts a quote, their card is authorized for the total. Nothing is charged yet.
  2. The provider does the work and submits completion details, usually photos or video.
  3. The owner reviews the work and approves it, and the card is charged. You approve the work, or it's approved automatically 5 days after the provider marks the job complete unless you report a problem first.
  4. If something is wrong: To report a problem, open a dispute on the job page before the 5 days are up. Say what went wrong (at least 20 characters) and whether you want a full refund, a partial refund or the work redone. The provider is notified, and the payment is not released automatically while the dispute is open.
  5. If the provider could only finish part of the job, they can lower the amount, and the owner is charged the revised amount.
  6. If the job is cancelled before the work, the card authorization is released. DockDash doesn’t charge a trip fee.

What is free

All of our guides, tools, service explainers, the glossary and the rule changes tracker are free and work without an account. Some tools offer an optional email signup for updates; you never need it to use the tool.

What does not earn us money

  • Providers can’t pay to appear in our guides or to rank higher in them.
  • We don’t sell the information you enter in our tools; it stays in your browser.

Read more in our editorial standards.